Lancrigg Hotel

We had a lovely stay at Lancrigg Hotel. We were just staying overnight to break up a journey from Dundee to Exeter but it couldn't have been more of a relaxing evening, which was just what we needed. The house is lovely and full of nice touches, the staff friendly and the grounds beautiful. It had a real homely feel and I would definitely visit again.

The hotel itself is a pleasure to stay at but the in-house restaurant service was not too good (huge wait and then uncooked food). The hotel location is fantastic for a hiker and it is close to Grasmere.

What a hidden gem this place is! Everything about the stay was perfect especially after a full days walking. We’ve often tried to find a really good hotel in Grasmere with a family room (not as easy as you’d think!), and because it’s half a mile into Grasmere it seems to go that extra mile. The outside area looked lovely and many people were making the most of a drink in the evening, but we’d arrived too late to try. Restaurant and bar were both relaxed and staff very friendly. In short, we’ll definitely be back!

The Lancrigg is a beautiful hotel in a fabulous location outside Grasmere. As others have noted, it is the service and lack of staff that lets it down. While we were. There were usually no more than 2 staff trying to do everything: wait on breakfast, cook breakfast, reception, clean, lunch etc. Despite the hotel sign saying Lancrigg Hotel and Kitchen, there was no dinner service on the nights we stayed, a disappointment as it is 3/4 mile walk into Grasmere. Apparently the chef was off, highlighting how few staff there are and lack of cover. Training was the other big issue that caused frustration to ourselves and other guests as it meant long waits, incorrect orders, missed items etc. The hard working breakfast waiter didn't take orders correctly and had to keep coming back (which sort of eggs?), the cleaner said she 'wasn't allowed to touch toiletries' so didn't clean the bathroom in the 3 days we were there. We left dirty towels in the shower cubicle to be changed but they hung them up again and never changed towels. Not good enough. Our room was left unlocked after the bed had been made, a big security issue and again not good enough. Finally, we reported that our toilet seat had become detached the day we arrived but they never fixed it during our 3 night stay, despite mentioning that they knew we reported the issue! All are easily fixed with enough staff and some training and it is a lovely hotel, so i hope they can sort themselves out as it is, on the whole, enjoyable.

Lovely location, small hotel, warm friendly, attention to detail. Warm cosy log fire. Perfect views to the fells. Great access to Helm Crag and Easedale Tarn. 15 min walk into Grasmere.