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Šie svečių namai – 3,5 žvaigždutės. Yra SPA centras. Nacionalinis Antrojo Pasaulinio karo muziejus netoliese.
room was not cleaned when we arrived, bed unmade, towels on floor. To their credit, they…
2019 vas. 27
Check in was a breeze. Ms. Rome is very attentive. I stayed alone and felt very safe. The…
2019 saus. 13
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Well, where do I start? When we first got to our room, I immediately told the only employee on the property that the room they sent us to was not the room that we booked. We rented the room with the beds separated because my boyfriend snores and it keeps my grandmother up at night. So they sent us to a different room that only had one bed and I told them again, this was not the room we rented. After showing the employee pictures of the room we booked, she said they had changed the room around & the beds were now right beside each other. So after calling the manager and explaining that was the only reason we booked that room, they upgraded us to a better room which was great. However the next morning as we were leaving, we were packing up the car and my 75 year old grandmother fell because there was a dip on the sidewalk and broke her ankle in 3 places and the entire side of her face was bruised. I spoke to the manager and owner and all they really said was, sorry. They didn’t offer any kind of service to make up for everything that had happened. We paid $200 for switch rooms 3 times and my grandmother to break her ankle. The quality of the hotel was fine but just because of the employees and owner, I would not return. The city of New Orleans will have a law suit on their hands for their destroyed sidewalks and I don’t recommend going as a family.
Melissa, 1 nakties šeimos kelionė, 2018 lapkr. 1
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