The Dominick

Booked the one bedroom suite. We absolutely loved it. The bathroom is sick. Separate full size shower and giant tub. We had a corner suite so the wrap around floor to ceiling windows provided plenty of light and the black out shades made it disappear when needed.

My experience at the Dominick was truly magical. The hotel was beautiful. The room was in perfect condition and the views were stunning. We were there for 4th of July and were able to see fireworks from so many different areas of New York. It was incredible. The front door staff was helpful, gave us directions and hailed us cabs quickly. I enjoyed calling room service because they were also very professional and fast. The Spa team was just as amazing. They checked me in quickly, scheduled me a massage session, and gave me helpful advice on skin care products that I am still enjoying here in CA. It’s like I took a little piece of New York home with me. I highly recommend this hotel. It is close to the water, subways, shopping, and so many great restaurants. One of our favorite places was called Blue Ribbon. That place is open late, has the best comfort food, and the service was the best! This trip was by far the best and staying at the Dominick had a lot to do with that. Thank you so much Dominick staff. You made us feel special and very well taken care of. You guys are number 1!! We will be back soon.

I was excited to book a stay with SoHi views at the Dominick. I waited in line to get checked in which took 15 minutes BEFORE I could speak to someone to check in. The woman who was available to check me in said "Next person in line." No "Hi" or "How are you." I had to ask how she was so she can ask me. I was extremely disappointed when I entered the room since the views were of Hudson. I called up the operator who tried to get in contact with reception but did not answer. I was told that I would be contacted back which I never was after waiting 10 minutes. I called up the operator again and stated my concerns about the room and the operator was able to patch me through to the front desk. I explained that I was expecting the SoHi views from the pictures of that specific room type on Hotels.com. The woman from front desk said she would have new keys delivered to me. After 20 minutes went by I called the operator again who patched me in to the front desk. She apologized and said she did not know what happened. I told her she should've just had me come downstairs to get the new keys. The delays involved to resolve the issue caused a lot of frustration and time spent. I still feel like how the situation was handled did not create a positive defining moment because the 2nd room they gave me was the room with the views that I originally booked for.

Wonderful. Love everything about this hotel, keep coming back.

I absolutely love the hotel and will return. I have two criticisms: 1. the elevators are not able to accommodate all of the guest staying on a myriad of floors (8-45). it was the topic of conversation in every elevator in which almost every gas complained about how long it would take to get from your room to the lobby. 2. This problem is exacerbated by members of the hotel frequently coming on an elevator and getting off a few floors later (resulting in two extra stops on an already crowded line). Unfortunately, it did not appear that there was a separate service elevator for staff. The hotel should require staff to use the stairs if going from less than four flights.