Ryo Kan Ciudad de México

Our stay in this beautiful place allowed us to have a relaxing space in the middle of the city. Before arriving, the staff asked us about our preferences regarding breakfast and the onsen, so everything was personalized. The room was very comfortable and the staff very attentive, and the interaction is easy due to the app that is used to control access, illumination, entertainment, etc. We will come back!

My wife stayed here and she really liked the bed and all of the technology that is used. She was very excited about toilet features.

The room is ok and is clean, it is very tech room, the thing is that very tech sometimes is difficult to get it work! We couldn’t put the volume higher. The room doesn’t have AC (at least the disclose that). But overall it’s ok, in my case they had a problem with the water, I had to leave the hotel, but they reimburse me my money!

Great stay.it can be a little noisy if your on bottom floor since u have reception next to u and u can hear also bar next to hotel (pata negra).but in general, its a relaxing stay trully that makes u slow down and chill.It is right in the middle of a bursting area(little Tokyo) with lots of food options(mean a lot:el Califa tacos, japanese( avoid Rokai it is over priced,not great service and portions are way too small,instead jump on a taxi arranged by reception and go to amazing El Japonez in Polanco,it is fantastic) ,spanish, yucateca (just across street as well as,lebanese,) argentinan,italian,french,corean...did I mention Mexican? Yes all sorts within walking distance or car drive 10 minutes including Polanco) very centric safe location im the hearth of the city and personnel is extremely helpful and polite.Loved the amenities(phone controlled room) and let's make it clear:it is not really an Onsen(like you will find in Japan) but some nice bath tubes on the roof top which, on a nice sunny morning can be a total bliss for a 40 minutes relaxation before a great day exploring wonderful centwr of the Universe called Mexico city.

A wonderful relaxing rest bit. A great escape.

Lovely place, intelligent room, and room for improvement... 8 out of 10

The staff was impeccable and very friendly. My needs were accommodated and met. Loved the rooftop onsen after a long day of exploring. The location was close to a bunch of things as well. Would love to come back here.

Great location, amazing service, very clean. The sound system in the room is great, and everything is fully automated. So high tech! Glad I lived that experience. My room was somewhat small, but the main issues I had were that it was very warm (no fan or air conditioning) and a very unpleasant smell came out of the bathroom. I guess I was just unlucky with my room.

Really unique property. The room includes black out blinds and everything is control operated. Staff is friendly, location is great, and the hotel is calm and serene. Definitely recommend staying here if you’re in Mexico.

Great staff! Awesome hotel, really enjoyed our stay. The staff even emailed to see if we were okay when we missed our bus back from Veracruz and were not back the next day. Like many hotels here, there is no air conditioning and the windows for our room faced the interior space on the top floor, so it was a bit warm in the evenings but cools off nicely at night even during out early July visit. I would still highly recommend to anyone.